Select any of the questions below to see the answers to some of our most frequently asked questions.
When does MAGIC Live begin and end?

The opening celebration kicks off on Sunday, August 4, 2019. Registration is open throughout the day so that you can get signed up and settled in. The first event is our Welcome Party which begins at 7:30 p.m.

The convention will end late on the night of Wednesday, August 7. If you do have to take a flight out Wednesday night, we suggest you book it after midnight. Of course, we would encourage you to spend Wednesday night at the hotel to relax and enjoy all the time possible with new and old friends.

Where is the convention being held?

MAGIC Live will be at The Orleans Hotel & Casino in Las Vegas. At $48 per night for Sunday through Thursday, this is the lowest room rate of any magic convention.

Why does my hotel confirmation state a $28.24 resort fee?

The Orleans confirmation email states all paid nights are subject to a resort fee of $28.24 per night ($24.99 fee + tax). This statement is part of the universal confirmation the hotel uses, and cannot be updated to reflect our discounted resort fee.

The hotel has confirmed that as long as you book using our group code (MAGIC9), you will receive the negotiated $15.99 resort fee, which comes out to $18.07 per night with tax.

Can I purchase someone's registration, if they can't go?

Sure!

Make sure the Original Registrant contacts the MAGIC Live office for the transfer to be completed. We need the name and email address of the Replacement Registrant by July 22nd. We will email you both a confirmation.

When will you be announcing who's booked at MAGIC Live?

We sincerely believe that mystery and surprise are a big part of magic, and a big part of this unique event. So, we will not be releasing the names of presenters or performers prior to the convention. Bottom line, this makes for better shows.

Can I buy a day pass or tickets to the shows?

Unfortunately, we are not able to sell day passes or show tickets a la carte.

Do you have assigned seating?

Over the years, we’ve learned that the problem with assigned seating is that we don’t know where you would prefer to sit. Some people don’t mind the sides if they can sit in the front, others don’t mind the rear if they can be in the center. What is a great seat to one person can be displeasing to another. So…

We have a seating system based on the boarding passes used on Southwest Airlines. Basically, each attendee is assigned to a seating group, determined by their registration date. Group A enters the theater first, then Group B, etc.

Seating group assignments will be made in order of registration, as will first choice of show times for performances.

Can I buy a pass to visit the dealer room?

We consider the Dealer Room one of the “shows” of the convention, thus we require a Registration to visit it. We do not have Dealer Room badges available.

How big is the dealer room?

Our 17,000 sq. ft. dealer room offers over 50 companies demonstrating the finest, newest, and most exciting magic routines, props, and theatrical accessories available today.

How do I sign up to be a dealer?

Our dealer room is sold out!

HIDE When will I receive my email to pick my showtimes?

Emails asking you to select showtimes and events have all been sent out.

The ticketing site will close at the end of day on July 13th. After that, our staff will assign ticket schedules.

What is the last day to receive a refund?

Your registration deposit and balance is 90% refundable through May 20, 2019. Refunds are not available after May 20, 2019.

Unfortunately, we are unable to make any exceptions after May 20, 2019. We will, however, facilitate the transfer of your registration to a person of your choice prior to the event.

Does everyone get a photo for a name badge?

We will have our photographers on site all day Sunday, August 4.

These badges are part of our security system, so there are a couple rules, please:

Only one photograph per person.

Only one person per photo; no group shoots.

Your face must clearly be recognizable; no sunglasses, hats pulled down low, profile shots, etc.

Smile!

What should I do if I require special assistance?
We aim to make MAGIC Live as enjoyable as possible for all attendees. If you have any special needs, please email us using the contact form on our website or call our offices at (702) 798-0099 ext. 110.

This list of Frequently Asked Questions will be added to as we go along. If you have a question that hasn’t been answered here, please contact us and we’ll get you an answer.

This page was last updated on  July 11, 2019 at 11:48 am.